Useful Links:

Highways Agency
Department for Transport
Transport for London
National Assembly
Scottish Executive
Department of Regional Development
PCC Traffic Information Consultancy - Your specialist in transport data collection and presentation
Telephone: 01926 650 330
Home Page About Us Our Services Contact Us Data Samples T&Cs
Quality Policy Statement Equal Opportunities  Methodology Statements Conditions of Contract Company Insurance Environmental Statement Health & Safety Statement
For a competitive fee proposal please e-mail your full survey specification to info@pcctic.com
Interview Survey - Site Method Statement

General
Only experienced and permanent staff are employed to execute this type of Survey application.

Suitable personal protective equipment is provided for the use of persons carrying out this work, which includes reflective jackets/trousers and all staff working on the project will have identity badges on show at all times.

Should any accidents/incidents occur on site, they are reported and recorded in the accident book at the appropriate offices.

The relevant Highway Authority is always informed prior to commencement of any fieldwork (unless the Interviews are undertaken on Private Grounds) with any conditions and/or restrictions imposed by the Highway Authority are accommodated in arrangements - Preliminary site visits are often made to sites where work is to be carried out, in order to evaluate site specific risks & safety requirements for the designated Interview areas. The assessment takes into account site visibility and site safety especially with regard to motorists & pedestrians.

This Method statement pertains to the execution of these surveys (typically 12 hour duration) in order to record Public responses to pre-prepared Questionnaires at designated locations.

Method Statement (Induction)
Usually one hour before the start time of any Survey, a PCCTIC Site Supervisor will carry out a site-specific Health & Safety Induction to all enumerators employed and they will be given survey packs to identify their tasks in order to execute the Interview Questionnaires.

Method Statement (Interview Questionnaires)

Prior to the survey commencing each enumerator will be given a file containing the blank interview sheets and positioned so as to allow the interview to be conducted safely and professionally.

Following each interview the sheet will be filed for safekeeping and the process will start again. There are a number of challenges facing the enumerator when conduction interviews with members of the public.  The interviewer will start the process by explaining that they are carrying out this questionnaire on behalf of our client and often a separate sheet is available for the Interviewee to distribute to the person to further explain the reasons for the survey and to contact them (the client) should they feel that they wish to discuss the information/responses further.

We have to accept that some of the Public stopped will not under any circumstance want to be interviewed. When faced with that the enumerator will respect their wish and treat them cordially and professionally allowing them on their way.

Generally and in our experience, we have in the main had a good response from previous interview surveys and always had good positive feedback from our clients. This is why we use the same enumerators for interview surveys each time, the key to success here is a courteous approach and not to keep the subject long enough for them to get agitated. Each enumerator will carry a mobile telephone and will should any problem arise be in contact with the site supervisor who can then make herself known to any member of the public should the need arise.

Periodic monitoring of the interviews will be made by the site supervisor with any remedial action can be taken or advised upon. Once the survey completion period has been reached through the allotted survey hours or through any break relief period, the enumerators will meet up at the original meeting point and hand in all equipment / recordings and advise the supervisor of any incidents that deem necessary to be noted.

Once the survey is complete the information will be transcribed at our office and put into a tabulated excel spreadsheet.

A detailed site report complied on the survey day will be included in the final data survey results.